Terms of Service – Changing Productions Video Marketing

Changing Enterprises Inc d/b/a Changing Productions (“Company,” “we,” “our,” or “us”)
Effective date: November 11, 2025

Binding agreement. These Terms of Service (“Terms”) govern your access to and use of changingproductions.com (the “Site”) and any related products and services we provide (collectively, the “Services”). By accessing or using the Site or Services, you agree to these Terms. If you do not agree, do not use the Site or Services.

Not legal advice. This document is provided for operational clarity and does not replace advice from your attorney.

1) Company, Site & Scope

Entity: Changing Enterprises Inc d/b/a Changing Productions
Business Address: 100 Sunrise Ranch Road, Loveland, CO 80538, USA
Primary Contact: [email protected]
Site: changingproductions.com and any pages or subdomains we operate.
Services: Video production, livestreaming, creative direction, strategy, editing, training, consulting, and digital products/subscriptions (including templates, courses, downloads, and similar offerings).
Supplemental terms: Statements of Work, order forms, proposals, master services agreements, and product-specific or licensing terms (each an “SOW”) may supplement or modify these Terms. If a conflict exists, the SOW controls for that engagement.
Updates: We may change these Terms at any time by posting an updated version with a new “Effective date.” Your continued use after changes means you accept the updated Terms.

2) Eligibility & Accounts

Minimum age: You must be at least 13 to access the Site. To purchase or subscribe, you must be 18 (or the age of majority in your jurisdiction) or have verifiable parental consent.
Account accuracy: Provide accurate, current information and keep it updated.
Security: You are responsible for maintaining the confidentiality of your credentials and for all activity under your account. Notify us promptly of suspected unauthorized access.

3) Acceptable Use

You agree not to:

Violate any law, regulation, or these Terms.
Infringe intellectual property, privacy, or publicity rights.
Upload malware or attempt to circumvent security or access controls.
Scrape, spider, or harvest data except as permitted by robots.txt or written consent.
Use the Services to produce or distribute illegal, deceptive, hateful, harassing, or defamatory content (including misleading synthetic/deepfake media).
Interfere with the Site/Services, networks, or users.
Misrepresent your identity or affiliation, or impersonate another.
Reverse engineer or submit unreasonable automated requests.

We may suspend or terminate access for violations (see Section 16).

4) Intellectual Property

4.1 Company Materials

The Site and all content we provide—including text, graphics, logos, videos, photos, software, templates, training materials, frameworks, LUTs, project files, and AI prompts (“Company Materials”)—are owned by us or our licensors and protected by IP laws. Subject to these Terms, we grant you a revocable, non-exclusive, non-transferable license to access and view Company Materials for your personal or internal business use.

4.2 Client Content & Deliverables

Client Content: You retain ownership of materials you provide (“Client Content”). You grant us a non-exclusive, worldwide, royalty-free license to use Client Content solely to perform the Services and deliver project outcomes.
Deliverables: Unless an SOW states otherwise, upon full payment you own the final edited deliverables identified in the SOW (“Deliverables”), excluding Company Pre-Existing IP (e.g., templates, frameworks, LUTs, plugins, prompts) and Third-Party Materials (e.g., stock media, fonts, music), which remain owned/licensed by their respective holders.
Portfolio license: You grant us the right to display Deliverables (and your name/logo) in our portfolio, showreels, and case studies, unless your SOW requires confidentiality or you opt out in writing before project completion.

4.3 Third-Party Materials

Deliverables may include third-party components subject to separate licenses. We will identify such components where practicable, and you must comply with their terms (e.g., media type, territory, seat limits). Additional licensing fees may apply.

4.4 Feedback

If you submit suggestions or ideas, you grant us a perpetual, irrevocable, royalty-free license to use them without restriction.

5) Proposals, Bookings & Payments

Scoping: Quotes and timelines are estimates until an SOW is executed and required deposits are received.
Deposits: Non-refundable unless we materially breach before project start.
Change requests: Out-of-scope revisions, rush work, additional shoot days, or location/format changes may require a change order at current rates.
Expenses: Travel, permits, studio rental, specialized crew, union fees, insurance riders, and licensed media are billable if not included in the SOW.
Invoicing & late fees: Invoices are due as stated (typically Net 7–30). Past-due balances may accrue the lesser of 1.5% per month or the maximum allowed by law, and we may suspend work until paid.
Taxes: Prices exclude taxes; you are responsible for applicable taxes.

6) Scheduling, Cancellations & Force Majeure

Rescheduling: We will work in good faith to reschedule; vendor rebooking fees may apply.
Cancellations: If you cancel within SOW-specified windows, cancellation fees may apply to cover reserved crew, rentals, and opportunity cost.
Force Majeure: Neither party is liable for delays or failures caused by events beyond reasonable control (e.g., severe weather, strikes, epidemics, utility failures). Timelines will adjust accordingly.

7) User-Generated Content

If the Site enables comments/uploads: you represent you own or control the rights to your submissions and that they comply with law. We may remove UGC at our discretion. You grant us a non-exclusive, royalty-free license to host, display, and distribute your UGC in connection with the Site.

8) AI-Assisted Features & Accuracy

We may use AI tools (e.g., transcription, upscaling, drafting). AI outputs can contain errors or bias. You are responsible for independently reviewing and approving all outputs prior to publication or distribution. We provide no warranty that AI outputs will be error-free or fit a particular purpose.

9) Privacy

Our Privacy Policy explains how we collect, use, and disclose information. By using the Site/Services, you consent to those practices and represent you have obtained all necessary consents to share any third-party data with us.

10) Digital Products, Subscriptions, Refunds, Renewals & Cancellations

10.1 Digital Products (Downloads, Courses, Templates)

Delivery: Access is provided immediately upon purchase to the email/account you provide.
License: Unless expressly stated otherwise, purchases include a personal or internal-business license only (no resale, redistribution, or public posting).
All sales final: Digital products are non-returnable and non-refundable once access or download is provided, except where required by law or as expressly offered in the product page/SOW.
Access window: We may provide download or streaming access for a defined period; we are not obligated to maintain perpetual hosting unless stated in writing. Please back up your files.

10.2 Subscriptions (Recurring Services/Memberships)

Auto-renewal: Subscriptions renew automatically until canceled at the then-current rate for the billing period you selected (e.g., monthly or annual).
Billing authorization: You authorize us (and our payment processor) to charge your payment method on each renewal date unless you cancel beforehand.
Free trials: If a free or discounted trial is offered, it will convert to a paid subscription at the listed rate unless you cancel before the trial ends. Trial eligibility may be limited.
Price changes: We may change subscription pricing on renewal with reasonable prior notice. Continued use after the effective date constitutes acceptance.
Cancel anytime: You can cancel effective at the end of the then-current billing term via your account settings or by emailing [email protected] with sufficient time for processing (at least 3 business days before renewal).
No prorated refunds: We do not provide prorated refunds or credits for partial terms, unused features, or downgrades during a billing period, unless required by law.
Failed payments: If a charge fails, we may retry, restrict access, or terminate the subscription until payment is resolved. You remain responsible for accrued charges.
Chargebacks: Initiating a chargeback without first contacting support to resolve an issue may result in immediate account suspension and referral for collection.

10.3 Statutory Rights & Exceptions

EU/UK digital content: Where the right of withdrawal applies, you expressly consent to immediate delivery and acknowledge that your withdrawal right is lost once delivery/access begins. This does not affect non-waivable consumer rights under applicable law.

11) DMCA & Copyright Complaints

If you believe content on the Site infringes your copyright, send a notice to:
DMCA Agent: Legal, Changing Productions
Email: [email protected]

Your notice must include: (a) your contact info; (b) identification of the copyrighted work; (c) identification and location of the allegedly infringing material; (d) a good-faith statement; (e) a statement under penalty of perjury that the information is accurate and you are authorized to act; and (f) your physical or electronic signature. We may forward your notice to the user and follow the DMCA process, including counter-notice.

12) No Warranties

To the fullest extent permitted by law, the Site and Services are provided “as is” and “as available”, without warranties of any kind, express, implied, or statutory, including merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant uninterrupted or error-free operation or that defects will be corrected.

13) Limitation of Liability

To the fullest extent permitted by law:

No indirect damages: We are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages; lost profits; loss of data; business interruption; or loss of goodwill.
Cap: Our total liability for claims arising out of or relating to the Site or Services shall not exceed the amounts you paid to us for the specific Service in the 12 months before the event giving rise to liability, or $500, whichever is greater.
Exclusions: The foregoing does not limit liability that cannot be limited under applicable law.

14) Indemnification

You agree to defend, indemnify, and hold us harmless from claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your use of the Site/Services; (b) your breach of these Terms; (c) your infringement of any rights of another; or (d) your Client Content or UGC.

15) International Use & Export

We are based in the United States and do not represent that the Site/Services are appropriate outside the U.S. You are responsible for compliance with local laws. You agree to comply with U.S. export controls and sanctions.

16) Termination & Suspension

We may suspend or terminate access at any time for breach of these Terms, non-payment, suspected fraud/abuse, or as required by law. You may stop using the Site/Services at any time. Sections 4–5 (payment obligations accrued), 8–15, 17–21 survive termination.

17) Dispute Resolution; Governing Law; Arbitration

Informal resolution: Email [email protected] with a description of the dispute and your proposed resolution. We will attempt to resolve within 30 days.
Binding arbitration: If unresolved, any dispute arising out of or relating to these Terms, the Site, or the Services will be resolved by binding, individual arbitration administered by JAMS (or AAA) under its applicable rules.
Venue & governing law: Arbitration will take place in Genesee County, Michigan, USA, in English. These Terms are governed by the laws of the State of Michigan, without regard to conflict-of-law rules.
Class waiver: No class actions or class arbitrations.
Injunctive relief: Either party may seek temporary or injunctive relief in a court of competent jurisdiction to protect IP or confidential information.
Small claims: You may bring an individual claim in small claims court in your county of residence or in Larimer County, Colorado.

18) Confidentiality

Each party may access the other’s non-public information (e.g., plans, scripts, unreleased footage). The receiving party will use such information solely for the project, protect it with reasonable care, and not disclose it except to personnel/contractors under similar obligations. Exceptions apply for information that is public, independently developed, or legally compelled (with notice where lawful).

19) Publicity & Credits

Unless prohibited by an SOW, we may identify you as a client and display project titles, frames, or logos in our portfolio and showcases. Where industry-standard credits are customary, you will use reasonable efforts to include Production: Changing Productions.

20) Electronic Communications & E-Signatures

You consent to receive communications electronically and agree that e-signatures (including through our proposal/booking tools) have the same effect as handwritten signatures.

21) Miscellaneous

Entire agreement: These Terms plus any applicable SOW constitute the entire agreement and supersede prior communications.
Severability: If a provision is unenforceable, the remainder remains in effect.
Assignment: You may not assign these Terms without our written consent; we may assign to an affiliate or in connection with a merger, acquisition, or asset sale.
No waiver: Failure to enforce a provision is not a waiver.
Headings: For convenience only.

22) Contact

Changing Enterprises Inc d/b/a Changing Productions
Business Address: 100 Sunrise Ranch Road, Loveland, CO 80538, USA
Email: [email protected]